“Doormat” or “UCOM style”

I think a new entry in our University Communications Style Guide (a yet-to-be-published book with how our office operates) should be a definition of the phrase "customer service policy." That definition would say "See ‘doormat’ defn. 2 in Webster’s dictionary."

Joel Maust

Joel Maust is a blogger, marketer and photographer living in the beautiful Flathead Valley of northwest Montana.